Online survey about a new national framework


MHiMA is inviting feedback on the new Framework for Mental Health in Multicultural Australia: Towards Culturally Inclusive Service Delivery, which can now be accessed on the MHiMA website. The direct link to the Framework is Between now and 10 June 2013, we are inviting you to provide feedback via an online survey.

We would like to encourage all stakeholders in the mental health and multicultural sectors to participate. Your feedback is very much appreciated and valued and will be integrated into the final draft, due for official release in August 2013.  

The aim of the Framework is to provide mental health services in the public, private and community sectors with easy to use practical strategies, tools and resources that will increase their cultural responsiveness, including rates of access by CALD mental health consumers and carers and the quality of care they receive. 

The Framework consists of three integrated components:

1.   An Organisational Cultural Responsiveness Assessment Scale (OCRAS) for mental health services, based on
the National Cultural Competency Tool for Mental Health Services (2010), the starting point for users of the Framework.

2.   Strategies and outcome indicators in four key outcome areas:

       • culturally and linguistically responsive consumer, carer and family participation;

       • culturally inclusive safety and quality practices in mental health services;

       culturally and linguistically responsive mental health promotion, prevention and early intervention; and

       • culturally responsive mental health workforce.

3.    Supporting tools and resources such as fact sheets and useful links.

The Framework has been closely aligned with current Commonwealth, state and territory plans and policies in mental health and multicultural affairs and referenced to current mental health standards and national safety and quality health standards.

To participate in the survey and find a direct link to the Framework please go to:

If you have any queries please contact Saskia de Vries, Project Officer, on [email protected] or (07) 3167 8319.

Thank you.